Refund policy

All sales are final.

Intentional Faith products are custom printed on demand. Because of this, we do not accept returns, exchanges, or refunds for:

• Incorrect sizing
• Color preference
• Change of mind
• Buyer’s remorse
• Delayed shipping once an order has shipped

EXCEPTIONS

We will only offer a replacement or refund if:

• Your item arrives damaged
• Your item is defective
• Your item is misprinted
• You received the wrong item

To report an issue, you must contact us within 7 days of delivery and include:

• Your order number
• A clear photo of the issue

Requests submitted after 7 days will not be eligible for review.

REPLACEMENTS & REFUNDS

If approved, we will issue either:

• A replacement item, or
• A refund to the original payment method

Shipping fees are non-refundable, except in cases of our error.

ORDER CANCELLATIONS

Orders may be canceled within 12 hours of purchase.
Once production begins, orders cannot be canceled or changed.

SIZING NOTICE

Please review the size chart carefully before placing your order.
If you are between sizes, we recommend sizing up.

HOW TO CONTACT US

For assistance, please use the virtual assistant (chat) on our website.
If further help is needed, you may be directed to submit a request through our contact form.

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